MISSED LESSON POLICY

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While we appreciate at times your child may wake up sick on the day of your swimming class unfortunately we cannot give catch-up classes without 24 hours notice. If you ring after office hours for the next day it is still too late for a catch-up class. Only two catch up classes will be given per term. You are required to log your absence and book your own Make Up Lessons via the Portal. Link below.

Link: https://www.thinksmartsoftware-au.com/customer_portal/swim/harleystreetswimschool/?tab=login_tab

If in doubt about your child’s ability to make a lesson, be conservative and log the absence as soon as possible so others can book into that lesson. If at first you do not find a Make Up lesson please keep looking or advise us if you are unable to find one after some time. All Make Up lessons not taken in the current term expire at the end of the Term.